These terms and conditions cancel out and supersede from previous dates.
TERMS AND CONDITIONS
Please read these Terms and Conditions carefully. By signing up for an account with Beyond Blocks you accept these Terms and Conditions (which constitute a legal agreement).
We’ll start with the basics, including a few definitions that should help you understand this agreement. Beyond Blocks (or the “Service”) is a service offered through the URL’s www.beyondblocks.co.uk : and/or https://beyondblocks.class4kids.co.uk/ (we’ll refer to them collectively as the “Website”) which allows you to create an account in order to view and book sessions for children or adults (session or site dependent).
Customer Account Eligibility
- Be 18 years old and legally able to enter into contracts
- Complete the registration process
- Agree to these Terms and Conditions
- Provide true complete and up to date contact information
Closing your Customer Account
You or Beyond Blocks may terminate this agreement at any time. We may suspend our service to you at any time with/without cause and will refund you for any unused credits.
Account and Password
You’re responsible for keeping your account name and password confidential. You’ll immediately notify us of any unauthorised use of your account. We don’t have access to your current password, and for security reasons, we may only reset your password.
Beyond Blocks provide services to all children and are free from discrimination regardless of their gender, specific needs, learning difficulties, background, religion, ethnicity or how well they can speak English.
Bookings for all Beyond Blocks services must be made in advance.
Full payment must be made at the time of booking if paying via credit or debit card. Subscription payment plans are available for some advance bookings.
Please note having an overdue balance may lead to the termination of your child’s place within the club.
Beyond Blocks will pass any unrecovered fees to an external debt collection agency. Any fees associated with the debt collection will be passed on to the debtor.
Bookings can be made on-line via the Beyond Blocks website: www.beyondblocks.co.uk and/or https://beyondblocks.class4kids.co.uk
Prices are reviewed on an annual basis and will be increased in line with the Consumer Price Index.
Methods of Payment
Beyond Blocks accepts payment by credit or debit card or by Bank Transfer or cash. We currently don’t accept Childcare vouchers or Childcare Tax Credits.
All bookings will be confirmed by email.
Please note that bookings should be made at least 24 hours before a session commences. Bookings can be made on-line via the Beyond Blocks website: www.beyondblocks.co.uk and/or https://beyondblocks.class4kids.co.uk
Arrival on Site without an Advance Booking
If an advance booking for a Beyond Blocks activity has not been made prior to the activity start date and the customer arrives at the site on the activity start date, access to Beyond Blocks activities will only be granted if:
- The customer is already registered for Beyond Blocks services and holds a current Class4kids account
- There are a sufficient number of staff on duty to ensure compliance with required staff to child ratios and adequate equipment to run the session without inconveniencing other students.
- The customer will receive notification that a late booking has been charged to their account and will be required to make payment on-line
Changes to Existing Bookings
All changes made to existing bookings will be charged at the applicable rate
- with 2 weeks notice, we will provide a full refund.
- with 48 hours notice, we will provide credit (for use for Zoom Sessions, Holiday Camps or Term-Time Sessions).
- less than 48 hours notice, no refund or credit.
One-off trial classes can be booked for any available class via the website. Trial prices vary depending on which class you attend (please see each venue for individual trial prices). If you would like to rearrange the trial to the following week you must contact email@example.com 2 days prior to the session to make this change. If we are not contacted by email, then we will not be able transfer the trial. All trial dates are not refundable and they can only be transferred once.
Following your trial session, you will receive an invitation by email from us at Beyond Blocks (firstname.lastname@example.org) asking whether you would like to accept or decline the space in the class. You have 2 days after the trial to accept or decline the invitation. If we have not received your booking confirmation within this time, your child’s place will no longer be reserved in the class. Please note that occasionally this invite may go into a junk mail folder, so please add email@example.com to your email address book.
Weekly Classes – Attendance
Beyond Blocks classes that run during school term time only are paid for by the term. Payment for the term is taken at the time of booking. These costs include all membership and insurance fees. Refunds are not given for classes missed. We do not offer refunds for classes or Trial sessions.
Sibling or multiple class discount:
Beyond Blocks does not currently offer any discount for siblings or multiple classes booked.
Term dates will be sent out in advance of each new term and can be found on our website.
Your child will automatically be included every term in their current class. If you wish to leave or change classes please see “Cancellation of classes” below.
Non Attendance due to Injury or illness
If your child is unable to carry on with his/her classes due to an illness or injury as suggested by their doctor, there are 2 options available to you:
Option 1. To guarantee your child’s place in their class upon recovery, you can continue paying your monthly subscription at the following reduced rate (depending on which class your child attends) and we will reserve their place in the class. This reduced rate is ONLY APPLICABLE to the FIRST MONTH AFTER INJURY, supported by a doctor’s note.
LEGO Robotics 7-11 – £20 for the month
LEGO Boost mini league and LEGO Intermediate builds for 9-13 years – £15 for the month
Option 2. Immediate cancellation without notice*. This does not guarantee your child’s place in the class upon recovery due to availability, however if requested we can put their name to the top of the class waiting list.
*For immediate cancellation please see “Cancellation of classes” below.
Cancellation of Booking by Beyond Blocks
If Beyond Blocks is forced to close due to an external factor beyond its control such as bad weather, infectious or contagious disease outbreak, power cut, boiler breakdown, Teacher Strikes or other industrial action, by order of Local Authority or Environmental Health, customers will still be liable for fees incurred during the entire period of closure.
Beyond Blocks may need to amend activity programmes, schedules, services, dates, times and/or venues on occasions for reasons that may be out of its control. These changes will be without refund or compensation to the customer.
Valuable items should not be brought to Beyond Blocks services. Please note children traveling to our services via scooter will not be permitted to leave them onsite due to space restrictions and safekeeping issues. Beyond Blocks will not be liable for the loss or damage of any item of personal/valuable property brought to any of its venues. We advise parents to ensure that all bags and clothing are clearly labelled with the child’s name.
Mobile Phones and Electronic Devices
Children are requested not to bring mobile phones or electronic devices to any Beyond Blocks Services. In certain circumstances and if a mobile device is brought in by a child, the device will be kept in the site managers box which will be locked and secured at all times. Beyond Blocks do not take any responsibility for the damage or loss of any mobile phone or electronic devices that are brought to its services.
Please note that each Beyond Blocks site has access to a site phone and/or tablet device to be used appropriately within our services and in case of emergencies.
Cancellation of classes
We’re very sorry to hear that you’ve decided to leave us.
We plan our classes on a termly basis and to get the most out of the club and your child’s interest in LEGO Robotics we encourage you to join with a commitment to completing each term in full.
If you do wish to cancel, you may do so within the terms of our Cancellation Policy above.
When you cancel your membership we will send an email in acknowledgement to confirm the date that your subscription will end. Your child is entitled to attend classes until then. If you do not receive this acknowledgement, you must assume that we have not received your cancellation notice.
If you would like to come back, (we hope you do!), you may need to go on a waiting list as we unfortunately can’t guarantee availability in the same class.
Attendance: If a child can not attend a class for any reason, we cannot transfer their class or provide a refund.
If a child will no longer be able to attend due to a medical reason, then please see our “Non Attendance due to injury or illness” terms above.
Please note, Homeschool sessions are not refundable.
Cancellation & refund of camps policy:
Our policy is to ask for one week’s written notice which must be given in the event of cancelling the camp booking, otherwise you will be charged the full amount for that booking. If a week or more notice is given, then a 95% refund will be made. The 5% reduction will have to go towards the refund administration fee charged to us by our supplier – we do not keep this money. If there are extenuating circumstances, we will endeavour to be as flexible as possible in rebooking you on to a workshop on another day/week. This will be subject to availability and only to be used within the same school holiday. This will be subject to our “Rearranging of Camps” policy below.
Rearranging of Camps policy:
All rearranged camps bookings can only be made at least 2 days ahead of the booking date. We are unable to rearrange or refund any workshops after this point. Unfortunately should a cancellation be made towards the end of a holiday period over the last 2 days, we will not be able to rearrange or refund these sessions.